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The Realities and Challenges of CACI Grievance Hearings
When Child & Family Well Being (formerly known as CPS) investigates allegations of child abuse—whether physical, emotional, sexual, or severe neglect—the case may or may not be referred to Juvenile Court. If it is not, and the agency finds abuse occurred, the accused individual receives a letter stating their name will be added to the Child Abuse Central Index (CACI), a Department of Justice database accessed during background checks for jobs, volunteer work, and more. This listing can have lifelong consequences.
Why CACI Grievance Hearings Matter
Being listed on the CACI can restrict employment, volunteering, and other opportunities for the rest of your life. The only way to contest this is through a CACI Grievance Hearing—a highly specialized process with strict deadlines and unique rules.
Navigating a Complex and Unfair System
The CACI grievance process is complicated and often feels stacked against the accused. The hearing officer is typically a senior social worker from the same CFWB agency that made the original finding, raising concerns about impartiality. Access to evidence can be limited, especially for non-parents, and the process is designed to move quickly.
The Importance of Experienced Legal Representation
Most non-lawyers—and even many attorneys—are unfamiliar with the nuances of CACI hearings. Success requires intricate knowledge of the law, careful preparation, and the respect of hearing officers who know you are represented by a firm with a record of success. At Tot Law, APC, we have helped many clients have their names removed from the CACI, restoring their reputations and opportunities.
Act Quickly—Protect Your Rights
You have only 30 days from the date of your notice to request a hearing. Missing this deadline can result in your name remaining on the index permanently. Early intervention by experienced counsel is critical.
If you or someone you know has received a CACI notice, contact Tot Law, APC immediately for a confidential consultation. We are ready to help you navigate this challenging process with clarity, determination, and unwavering advocacy.

